Our returns policy does not affect your statutory rights
You have 14 days to notify us in writing of any returns – you then have a further 14 days to return the item/s to us at your own cost – in as new condition – in its original packaging – all labels attached.
We strongly recommend that you obtain proof of postage from the post office / signed for delivery and pack well as all item/s lost of damaged in the post back to us are your own responsibility. If an item/s reaches us in an un-saleable condition it may be returned to you. Postage is non refundable.
Returns can be exchanged for something of the same value please just specify what you would like.
Non Returnable Items
Item/s ordered to your own specifications/designs can not be returned (unless faulty).
For faulty items please follow the above procedure – we will reimburse postage if item is faulty.
All returns post to: 25 Rugby Lane, Stretton On Dunmore, Nr Rugby, Warwickshire. CV23 9JH